We monitor our systems by testing the availability of your websites, applications and services.
Additionally, we measure the response time of the application and platform from different locations.
The status for SEND is valid for most customers, and everyone will be explicitly contacted and informed before moving to our new platform, SEND2.
For SEND and SEND2, these statuses do NOT directly reflect the agreed SLA for processing and distributing transactions. The SLA is calculated based on when we receive transactions and when they are delivered to the requested channel. These are reported in the Transaction Portal and/or daily and monthly reports, not in this status.
Use the Subscribe to updates button to get a notifications in case of an incident or downtime.